Usps Insurance Broken Item
Insurance purchased online is limited to 5 000 for certain mail classes.
Usps insurance broken item. You can purchase insurance at any post office facility in amounts up to 5 000. The item was insured however and there was a tracking number on the package which was enough for the post office to verify the item had insurance on it. Call 800 ask usps 800 275 8777 to have a claim form mailed to you. Unless you bought insurance when you shipped the item your claim against the usps will likely go nowhere.
Have the buyer go to the post office with the package and the damage item so they can inspect the item. Insured mail whether insurance was purchased separately or was included with a service is eligible for an indemnity claim if the mailpiece was lost or arrived damaged including with broken or missing pieces. Claims for loss or damage. Send the completed form with all other required supporting documentation for loss or damage of an item.
Priority mail express insurance for merchandise is provided automatically up to 100. Well you are pretty much doomed. First thing i did was refund the buyer. However if you did here s how i handled it when a cookie jar was busted in transit.
Always try to get a copy of the actual receipt just in case. If your insured mailing has been lost or damaged in transit you may file an insurance claim.
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