Usps Insurance Claim Denied
The following conditions justify the denial of a claim.
Usps insurance claim denied. Prior to august we were always able to utilize their online claim filing with a statement from our customer proof of purchase proof of postage and photos. Back story i sent three boxes of the same items pottery to. Usps just denied my insurance claim saying i had unnacceptable proof of value. And i don t get a reason why the claim is denied.
We appealed the first two claims all the way to washington and the short story is that they now expect all claims to be supported by a physical examination of the damaged item and the packaging it was shipped in. But my claim for 25 was paid without comment or hassle. To appeal a decision for a denied claim or partial payment that was originally submitted by mail you must submit your appeal by mail. Does anyone know of a recourse.
Include a copy of the denial letter. What am i missing and how can i properly appeal this so i m not out 300. Usps denies my insurance claim appeal and second appeal. Usps usually sends claim decisions within 5 10 days.
According to paperwork soule received from usps that claim was denied for not filing a claim within a specified time frame and not. The mail does not bear the complete names and addresses of the mailer and addressee or is undeliverable as addressed to either the addressee or the mailer. Scout mar 14 2018 6 41 03 pm. Does that ring a bell.
We now have our 4th insurance claim denial from usps since august when priority mail started including free insurance. Two days later she filed an insurance claim for her lost items. I ve sent all the photos info etc. To be honest i expected the claim to be denied since it didn t look all that bad from the photos.
Usps has packing guidelines if you did not pack according to its guideline your claim could be denied. I filed online and all usps asked for was a photo of the damage and my buyer gladly provided several. I have a legitimate claim that usps has denied 3x. I included paypal transaction email the ebay order confirmation all listing details and number and both my and the buyers ebay user names.
Claim processing times depend on whether an item is damaged or lost. No evidence of insurance coverage is provided. I had to file one in march a few months before the op posted and after this supposed change in how usps handled claims. Submit your appeal to the following address.
That being said my lone recent experience with filing a usps insurance claim is quite opposite from the op s. Usps accounting services determines whether to pay a claim in full or in part or to deny a claim.
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