Usps Insurance Claim Denied

I have a legitimate claim that usps has denied 3x. Scout mar 14 2018 6 41 03 pm. We read in another case you helped on something like where the po attempted to deny a claim due to buyer non cooperation and you or the seller told usps that their insurance was a contract with the seller and the buyer and they could not penalize their customer the seller for the inaction of a third party.

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Denied Usps Insurance Claim Denied What The Letter Said

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That being said my lone recent experience with filing a usps insurance claim is quite opposite from the op s.

Usps insurance claim denied. The following conditions justify the denial of a claim. Does that ring a bell. Two days later she filed an insurance claim for her lost items. But my claim for 25 was paid without comment or hassle.

Usps usually sends claim decisions within 5 10 days. To be honest i expected the claim to be denied since it didn t look all that bad from the photos. And i don t get a reason why the claim is denied. I ll have to stop insuring my packages if usps doesn t pay them out.

I filed online and all usps asked for was a photo of the damage and my buyer gladly provided several. No evidence of insurance coverage is provided. I included paypal transaction email the ebay order confirmation all listing details and number and both my and the buyers ebay user names. I ve sent all the photos info etc.

To appeal a decision for a denied claim or partial payment that was originally submitted by mail you must submit your appeal by mail. We now have our 4th insurance claim denial from usps since august when priority mail started including free insurance. Usps just denied my insurance claim saying i had unnacceptable proof of value. Claim processing times depend on whether an item is damaged or lost.

Back story i sent three boxes of the same items pottery to. Submit your appeal to the following address. We appealed the first two claims all the way to washington and the short story is that they now expect all claims to be supported by a physical examination of the damaged item and the packaging it was shipped in. The mail does not bear the complete names and addresses of the mailer and addressee or is undeliverable as addressed to either the addressee or the mailer.

According to paperwork soule received from usps that claim was denied for not filing a claim within a specified time frame and not. Usps has packing guidelines if you did not pack according to its guideline your claim could be denied. What am i missing and how can i properly appeal this so i m not out 300. Include a copy of the denial letter.

Usps accounting services determines whether to pay a claim in full or in part or to deny a claim. Prior to august we were always able to utilize their online claim filing with a statement from our customer proof of purchase proof of postage and photos. For that kind of money 400 usps will do its darn best to deny deny deny 2 960 views. Does anyone know of a recourse.

I had to file one in march a few months before the op posted and after this supposed change in how usps handled claims. Usps denies my insurance claim appeal and second appeal.